My Montea Login
Online Helpdesk for Property Management
Contact Belgium
Jimmy Gysels
Chief Property Management Belgium
My Montea
At Montea, we strive every day for maximum tenant satisfaction. That’s why we manage all our buildings ourselves. Through the online helpdesk My Montea, our clients receive 24/7 centralized, clear, and efficient service for all their building management needs.
How does 'My Montea' work?
- Our customers can easily register notifications, issues, and requests online, allowing them to monitor the progress of these actions. Additionally, feedback can be added if required. In cases of damage, the helpdesk provides immediate support and handles notifications quickly and efficiently.
- Various subcontractors and suppliers receive their work orders directly. The response time for notifications is continuously monitored, evaluated, and improved. All relevant documents for each property are centrally stored in My Montea, including: reports of mandatory inspections, maintenance reports, construction plans, damage management procedures, requests for private works, evacuation guidelines, and technical installation manuals. The maintenance module operates in the back office.
- We generate purchase orders for maintenance, inspections, and checks, and closely monitor the execution and follow-up of maintenance according to the agreed